Sensible Open Source

THE ART OF MANAGING PEOPLE

posted 12 January 2006, Thursday
THE ART OF MANAGING PEOPLE

Date: 17 July, 1986   —   $10.85   —   Book

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The book starts off with a description your typical problems with poor management skills.  One issue is taking the best technical performers from a group and promoting them to management.  In many cases, this winds up in disaster more often than a success.   From here the  author renders an solution for managers to treat their employees the way the want to be treated creating positive relationships, loyalty and trust.

It is my initial suggestion, if you are in a technical field and are getting into management; then read this book!  If you are not in a technical field, but you are the best (technically) in the group and are promoted for management for this very reason, this book could be very useful to you.

The simple description about management is presented in terms of a bicycle, which is a very brilliant description of how business or any effort interacts and depends on the functions of individuals.

The back wheel is the technical knowledge that powers the bicycle and the front wheel determines where it goes.   That's it,  do you get it?  I did not get it all at first, bbut after reading the book, I feel I got it all.  The tires are your groups of talent, "people of talent".

Hence, the rear tire is essentially  the product team inclusive of project managers, engineers, QA professionals, etc; the brain power of product development.  The front tire consists of all the knowledge and skill required to steer the product where it needs to be for it's success.  These people of talent consist of Sales, Marketing, Accounting, Mangers and all other team players.

This is not to say that the talent on the back wheel is not knowledgable of the front wheel knowledge or vice versa.   This is to say, each tire must focus on the specific purpose of their domain.

The book goes into the Golden Goose theory, killing the Golden Goose to rip the golden eggs out of foul is the wrong technique in any situation.  Its better to wait for the eggs and build a strong relationship with the goose.

So it goes, berating, oppression and instilling fear is the surest way to erode any positive uplifting relationship that a manager will have with an employee.  The techniques in this book include listening, identify behavior styles (yours and indidvuals on your team) and promotes mutual respect betwixt the manger and each employee resulting in great communication, admiration and respect at world class levels.

The techniques in listening and behavioral identification is insightful.  The books goes on to Identify some issues many managers do right and wrong and contrast them side by side!  The main direction in the first part of the book is identifying your self as one of four type Driver, Expressive, Analytical Amiable.  With this new found knowledge the techniques in this book drive the reader to learning how to recognize and identify what type is the person you are interactiing with in order to meet a flexiiblity that adheres to the communication for that individual.  

Really, this is no new news, as you already now these techniques.  If one is all about facts, talk to facts.  If one is touchy-feely speak to them at this level, essentially seek a common ground and make the person feel your hospitality and consideration and trust is made.  However, Phillip L Hunsaker & Anthony J. Alessandra hae delivered this material well and gives you a formal strucutre to consume these techniques to comprehend and employ in your management style from day to day.

There are many good ideas here and has brought new ideas to my mangement style and refreshed some that need, well refreshing!  Overall, this book provides great ideas and managemnt techinquest for business and personal relationships.

My suggestion is simply, it is a good read!! Well worth the your time and only 260 some odd pages!!

Cheers,
jes

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